Professional Services

Specialist, technical expertise from conception to realisation

Underpinned by our ISO 9001, ISO 27001 and Cyber Essentials certifications, BlueFort offer a comprehensive portfolio of support services. Each service is designed to enhance your security investments with testing, implementation, training and ongoing support. Many of these options are inclusive within our BlueFort Evolve support packages or can be purchased at a separate one-off cost.

BlueFort invests in continuous training and development for our technical consultants to ensure they hold the highest accreditations for each of our technology partners. These services can be fulfilled on site or remotely – just ask.

Security assessments

Understanding the current state of your security infrastructure will clearly identify any areas for improvements and highlight potential vulnerabilities. Our product experts can conduct regular reviews of your current IT security solutions and provide recommendations for improvement: this may include live vulnerability reporting on existing and proposed technologies.

 

Consultation

Two-way communication enables our customers to describe what they need to achieve and allows our technical consultants the opportunity to identify the best solution to do this. We understand that cost and time factors are major influences in any decision and take that into account when in consultation. 

 

Design

 Our tailored designs utilise the insight we gain throughout the assessment and consultation stages. Our solutions are developed by our experienced technical product engineers and are refined and tested in our lab environment prior to deployment to ensure that our customer’s requirements are fully satisfied.

Installation

Experience has shown us that comprehensive project awareness and organisation is key to stable installations. We are aware no two installations are the same and that downtime is a major consideration for any organisation. Therefore, thorough planning is fundamental to our process.

All of our installations are performed by fully accredited personnel with a wealth of experience.

Handover

Our subject matter experts are qualified product engineers with many years of experience in the IT security industry. We endeavour to undertake a hands-on skills transfer at the end of any project to ensure your team are confident to manage your security investments day-to-day. 

Ongoing support

We can continue to support and optimise your investments with any of our BlueFort Evolve packages or we can be on standby for ad-hoc professional services support as and when you need us.

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